FAQ
Quick answers for installers. Can’t find yours? Contact us.
Do I need a wet niche?
Not for Extra Small, Small or Medium. They're nicheless and thread into PVC: 1" for Extra Small, 1½" for Small, 2½" for Medium. Large and Extra Large fit standard wet niches.
Will Large or Extra Large replace a Legacy Brand light?
Yes. They fit standard wet niches and work with installed Pentair, Hayward and Jandy systems. Every SINERGY light runs on 12V DC from a UL 379 listed LED driver, so plan for one on the job.
What powers the lights?
A UL 379 listed 12V DC LED driver, installed outside the pool at least 6 ft from the inside wall. There's no driver inside the light. Use ours or any UL 379 listed driver. We recommend running drivers at 80% load or less. More on drivers
What's the difference between S1 and S2?
S2 is the updated Small: improved heat dissipation and a larger 2½" (65 mm) face that fits standard nicheless cavities better. S1 has a 2¼" (55 mm) face. Both thread into the same 1½" PVC fitting. S2 comes in Warm White 3000K, Cool White 6000K and RGBW. S1 comes in Warm White 2700K, Cool White 5700K and RGBW. Pick the model on the Small page.
What's the difference between standard and high output on Large?
High output is brighter and draws more power. White: 2,160 lm at 9 W (standard) vs 3,360 lm at 15 W (high). RGBW: 1,700 lm at 20 W (standard) vs 2,560 lm at 30 W (high).
Do owners have to use an app?
No. With the controller + remote kit they can use the included remote, a free app or their smart home system. Most owners pick a setting once and leave it: it stays when the lights are switched off and on from the pool's main controls.
Which smart home systems does it work with?
The controller + remote kit works with Matter, so it connects to Apple Home, Google Home, Amazon Alexa and Samsung SmartThings. It also works with the free Tuya Smart and Smart Life apps, and with voice control through Siri, Alexa and Google Assistant.
How long is the cable?
100 ft comes standard (UL 62 Salcavi). 50 ft, 150 ft and custom lengths are available on request.
Can I add a stainless ring or plate later?
Yes. Stainless rings (matte or polished) and plastic plates for Large and Extra Large are sold on their own.
What does the warranty cover?
4 years on defects in materials, workmanship and the manufacturing seal. Claims go through the purchasing contractor. Warranty
How does shipping work?
Shipping is free on every order.
Can I return a light?
We don't accept change-of-mind returns. Defects are covered by the 4 year warranty.
How do I get pro pricing?
Request a pro code on the For Pros page.